Under Drivers , look for Provider. Under Driver , look for Provider. To remove and then reinstall the game, follow the steps for your version of Windows. Windows 7 or Windows Vista. In the list of installed programs, click the Microsoft game that you want to remove, and then click Uninstall. Click Start , point to Settings , and then click Control Panel.
At the Games for Windows Solution Center you can find solutions for most common issues. These solutions let you do the following:. Click Start , click Run , type desk. On the Settings tab, click Advanced. Move the Hardware Acceleration slider two notches to the left of Full to the Disable all cursor and advanced drawing accelerations setting. Test the game. The game may close, generate an error, or crash during start or during play if your computer is infected by a virus.
Important If you already have antivirus software installed, update your antivirus program by installing the latest signature files before you scan your computer for viruses. Most companies that create antivirus software release a new signature file each month. After you obtain the latest signature files, scan your computer. For help obtaining the antivirus signature files, contact the antivirus software manufacturer. If you do not have antivirus software installed, to view a list of antivirus software vendors, click the following article number view the article in the Microsoft Knowledge Base:.
To learn more about the symptoms of spyware and other unwanted software, about how to remove spyware, and about how you can help protect your computer, visit the following Microsoft Web site:. Click Start , and then click All Programs. Click the down arrow next to Scan , and then click Full Scan. If you have cleaned unwanted software from the computer, follow Method 10 to remove and then reinstall the game. If you need more help, visit the Microsoft Customer Support Services Web site to find other solutions.
This Web site provides the following services:. Need more help? Expand your skills. Get new features first. A subscription to make the most of your time. Try 1 month free. Was this information helpful? All the possible software issues have been displayed. Now, please keep reading the following content to check hardware issues related to PC crashes when playing games. There is a possibility that your hard drive has developed some bad sectors.
This can lead to computer crashes when starting games. Therefore, you can try checking the bad sectors on your hard drive. It can help you check bad sectors on your hard drive with few steps. Free Download. Step 1: Download MiniTool Partition Wizard by clicking the offered download button, install it, and launch it to get its main interface. Step 2: Click the target disk in the Disk Map then scroll down the left panel until you find the Surface Test feature and then activate it.
Step 3: Click the Start Now button in the new window to start checking bad sectors. This post answers the question that can we remove bad sector from hard disk permanently. Furthermore, it also offers solutions to help you do logical bad sector repair. If you see lots of red squares, you need to replace your currently used hard drive with a new one. If there are only green squares on the test result, computer crashes when playing games cannot be ascribed to bad sectors and you need to move to the following part.
As we know, games running on computer are power-intensive. If your computer becomes overheating, it will automatically shut down in case the CPU or GPU temperature hits the critical levels.
This can protect itself from major hardware failures. In this situation, you need to check the cooling components to see if they are working properly and clean the fan and every other hardware of dust and other debris.
Applying thermal paste on the CPU is a must. It will reduce the overheating substantially. Moreover, you can also add some additional coolers if there is free space to do it. But please make sure that your power supply is not overwhelmed. You also can download some reliable software from website to help you monitor your computer temperature.
Some users said that their computer run very slow and asked: what should I upgrade on my pc? This post will tell you how to upgrade computer for maximum performance. Are you facing computer crashes when playing games Windows 10 or other versions? Here are the reasons and corresponding solutions. Click to tweet. If you always run into all kinds of BSOD , it means that your computer is about to crash.
If you hear clicking or other grinding noises when using your computer. You should pay attention to your hard drive installed in your computer and the system fan. If the noises come from your hard drive, it is likely your hard drive is about to fail and all your data will be destroyed.
Therefore, it is highly suggested you should back up your hard drive regularly in case of data loss. Hard disk failure can happen anytime due to various reasons like sectors and corrupted files. This article tells some typical signs of hard drive failure. If the unusual sounds come from your system fan, this means there is some dust on the fan and you need to clean it immediately. If not, more and more dust on the fan can lead to an overheating processor and finally cause computer crash.
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User Replied on May 23, Hello,. As per the description, you are experiencing issue with while you try to play any game on the system the screen turns black and the system reboots. There is a possibility, that this issue might have occurred due to corrupt display drivers on the system.
I would suggest you to try the following methods and check if that helps. You need to follow the steps from the article mentioned below to perform a Clean Boot. How to perform a clean boot in Windows. Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.
Step 1: Update the Display driver. Please follow the steps given below to update the display driver. Click Start and go to Run. In the Run prompt, type devmgmt. Device Manager will open. In Device Manager e xpand Display adapters.
Right-click the display driver and click Update Driver Software. Step 2 : Check if there are any updates for display drivers available in Optional Updates; this might fix the issue.
Refer to the following steps. At the Start screen, type Windows Update. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results. Step 3 : If the issue persists, I would suggest you to uninstall and reinstall the Display driver.
Please follow the steps mentioned below to uninstall the display driver. Open Device Manager.
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